Scope
This Privacy Policy explains how MSN Services, LLC (“MSN Services,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Michigan Home Score™, Michigan BuyerVantage™, or related services offered through this website.
Information we collect
Depending on how you interact with our services, we may collect:
- Contact information, including your name, email address, and phone number.
- Property details, home-search preferences, scheduling information, and transaction needs.
- Financing information you choose to provide, including pre-approval status, lender preferences, and pre-approval documents.
- Messages, forms, documents, and other information you choose to provide.
- Website and device information, such as browser type, referring page, pages viewed, approximate network address, and timestamps.
- Consent records associated with property-match email alerts or other communications.
How we use information
We use information to:
- Respond to inquiries and provide requested services.
- Prepare property searches, valuations, appointments, and client communications.
- Review financing readiness and coordinate a lender introduction only when you request or authorize it. MSN Services does not sell your financial information.
- Operate, secure, analyze, and improve Michigan Home Score and Michigan BuyerVantage.
- Maintain records, prevent misuse, and comply with legal obligations.
Email alerts and communications
When you expressly opt in to Michigan BuyerVantage property-match emails, we may send current and newly matching properties at the frequency you select. You may stop those emails at any time using the unsubscribe link included in an alert. Providing contact information for a profile or valuation does not, by itself, enroll you in automated marketing calls or text messages.
Information sharing
We may share information with service providers that host, secure, analyze, or support our technology and real estate operations; with transaction professionals when needed to provide services you request; when required by law or necessary to protect rights and safety; or in connection with a business transfer. We do not sell your personal information.
Cookies and analytics
Our website may use cookies, local storage, server logs, and similar technologies to remember preferences, understand site usage, maintain security, and improve the services. Browser settings may allow you to limit cookies, although some features may not function as intended.
Retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and consent records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and physical safeguards, but no system can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information by contacting us. You may also unsubscribe from property-match emails using the link included in each alert.
Children and external services
Our services are not directed to children under 13. Our services may link to third-party websites whose privacy practices are governed by their own policies.
Policy updates
We may update this policy as our practices or legal requirements change. The effective date above identifies the latest version.
Contact us
MSN Services, LLC
Email: msnservicesmi@gmail.com
Phone: (734) 717-1152