Scope
This Privacy Policy explains how LUX Michigan, Michael Stroud, and Nikki Snyder (collectively, “LUX Michigan,” “we,” “us,” or “our”) collect, use, disclose, and protect information when you use LuxMichigan.com, request real estate services, complete a Michigan Home Score or BuyerVantage profile, contact us, or join LUX Michigan Text Updates.
Information we collect
Depending on how you interact with us, we may collect:
- Contact information, including your name, email address, and phone number.
- Property, home-search, transaction, scheduling, and real estate preferences.
- Messages, forms, documents, and other information you choose to provide.
- Website and device information, such as browser type, referring page, pages viewed, approximate network address, and timestamps.
- SMS consent records, including the mobile number, consent timestamp, source page, disclosure version, network address, and browser information associated with the opt-in.
How we use information
We use information to:
- Respond to inquiries and provide requested real estate services.
- Prepare property searches, valuations, appointments, and client communications.
- Operate, secure, analyze, and improve LuxMichigan.com and related services.
- Maintain records, prevent misuse, and comply with legal obligations.
- Send marketing text messages only when a consumer has provided specific SMS consent.
SMS privacy and mobile information
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
All categories of data sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign.
We may provide personal data, including an SMS opt-in or consent status, to service providers that help us deliver and support our messaging program, such as messaging platform providers, telecommunications carriers, and vendors that assist in delivering text messages. Those providers may use the information only to perform services for us and not for their own promotional or marketing purposes.
Other disclosures
We may disclose information to service providers that host, secure, analyze, or support our website and real estate operations; to @properties Christie’s International Real Estate and transaction professionals when needed to provide requested services; when required by law or to protect rights and safety; or in connection with a business transfer. SMS opt-in data and consent remain subject to the restrictions above.
Cookies and analytics
LuxMichigan.com may use cookies, local storage, server logs, and similar technologies to remember preferences, understand site usage, maintain security, and improve the website. Browser settings may allow you to limit cookies, although some site features may not function as intended.
Retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and consent records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and physical safeguards, but no system can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information by contacting us. You may opt out of LUX Michigan marketing texts at any time by replying STOP. Reply HELP for assistance. Opting out of marketing texts does not prevent us from responding to a separate request you initiate.
Children and external services
Our services are not directed to children under 13. LuxMichigan.com may link to third- party websites or services whose privacy practices are governed by their own policies.
Policy updates
We may update this policy as our practices or legal requirements change. The effective date above identifies the latest version. Material SMS-program changes will not be used to expand a consumer’s consent beyond what the consumer agreed to.
Contact us
LUX Michigan — Michael Stroud and Nikki Snyder
@properties Christie’s International Real Estate
3100 Woodward Avenue, Suite 25, Detroit, MI 48201
Email: NikkiSnyder@LuxMichigan.com
Phone: (734) 717-1152